A. Major Services Provided by Shipping Sector
Sea Transport Services: The main focus of the Shipping Sector of ESL is to provide Coastal and International Marine Transport services to and fro Djibouti Port, through the Ports of: Gulf and Indian sub-Continent, China, Korea, Japan, Singapore, South Africa, and Indonesia. The Shipping Sector provides uninterrupted sea transport service in and around the above ports with own ships as well as via slot chartering of major global carriers.
Agency Services: ESL’s Shipping Sector branch office, at city and port of Djibouti makes prompt notification to port authorities, whenever its own ships as well as other principal ships call to port and process all due formalities. It makes all the necessary provisions available for the ships and their crew. It prepares timely notifications for importers, and facilitates seamless flow and recollection of containers at Djibouti port. It also provides booking and canvassing services for huge amount of Ethiopian export goods destined to various parts of the world.
Stevedoring: ESL is one of the major stevedores in the port of Djibouti that provide efficient loading and discharging service of import and export cargoes, by making use of modern port equipment. In this case, ESL discharges various types of import cargoes from ships. It also renders stuffing service, thus facilitating the loading of cargoes for shipment. It also avails needed containers timely and expedites the recollection of empty containers to carriers.
Shore handling: This service includes safe storage of discharged cargoes from vessels in Djibouti Port until they have been transported to their destination in the country. ESL’s Djibouti Branch offers coordinated and efficient shore handling services with its CLT (Container Lifting Trucks), trucks, truck trailers, tractors and forklifts of various capacity.
Cargoes under ESL’s custody are handled with care and with maximum discharging and dispatching rates. In case of bulk cargoes and other containerized goods, a quick direct delivery service is provided with minimum transit time. In this manner a number of gangs are operated in all the three shifts throughout the day.
B. Services Provided by Freight Forwarding Sector
The Freight Forwarding Sector of the Enterprise is mainly concerned with multimodal and uni-modal service provisions of import and export cargoes.
Multimodal transport service: Essentially, this is a door-to-door cargo service with SAD (single administrative document) from the point of origin to the point of destination. In ESL’s case, the cargoes are shipped all the way from the port of their origin via Djibouti port and finally to Modjo Dry Port as well as other inland ports. Therefore, ESL as official Multimodal Operator /MTO/, takes all possible care to the cargo under its custody, as of the time the shipment is confirmed and ordered.
Unimodal transport service by contrast involves one mode of transportation, i.e, sea, rail or road, or air freight of cargo. Here services are disintegrated, with many operators and agreements involved. In ESL’s case, the unimodal service ends at port of Djibouti, after which the consignee will choose his/her transitor and/or transporter and enter agreement with to receive cargo in the hinterland of the country.
Customs and port clearing: Introducing time saving and reliable documentation process, ESLSE accomplishes, with utmost care, port and customs formalities and enables imported/exported cargoes to arrive at appropriate destination.
Trucking: ESL is equipped with modern heavy trucks with the objective of speeding up transportation of freight from Djibouti to inland ports or other designated destinations and vice versa. In this regard, ESL originally had 60 heavy duty trucks with a total lifting capacity of 2400 tons of dry cargo at a time. Its recently transferred company, Comet Transport SC, runs around 205 heavy duty trucks of its own. With Comet now merging with ESL, the Enterprise’s (ESL’s) present fleet size has risen to 265.
o Besides, last June, ESL and Comet jointly entered into Agreement Contract with Renault Trucks for the supply of 215 brand new heavy duty trucks by early 2015. This will soon raise the land fleet capacity of ESL to 480 trucks.
o Apart from its own trucks, ESL sub-contracts all the necessary trucks for direct or consolidated cargo delivery from private and public transport operators.
C. Services Provided by Port & Terminal Sector
It is essential that all imported goods have to timely serve the purpose they are intended for. They should reach the ultimate user at the right time. However, just before the import cargoes are supplied to the desired clients, they should be safely kept and processed in the dry ports. The Port & Terminal Sector of the Enterprise is a point of destination to Ethiopia’s imports and a point of consolidation for exports, where goods are loaded and unloaded; customs formalities are completed; goods are temporarily stored, stuffed and un-stuffed, made ready for transport, and dispatched to their final destinations.
Major services delivered in Port and Terminal Sector include:
o Receiving and delivering cargoes
o Cargo loading and unloading
o Stuffing and un-stuffing of container goods
o Temporary storage for import and export cargoes
o Container cleaning and maintaining
o Weight bridge
o Costumes control and clearance
o Banking and Insurance
The Enterprise endeavors to make these services more efficient and convenient to importers and exporters and play a crucial role in the logistics value chain.